Privacy Policy

Effective Date: February 2026

Best Day Foundation (“Best Day,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website or interact with us online.

This policy applies solely to information collected through this website.

Information We Collect
We may collect information from you at several points on our website, including when you register, donate, volunteer, subscribe, or contact us.

Information You Provide

We may collect:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed securely by third-party providers)
• Volunteer and participant information
• Optional demographic information
• Health-related information voluntarily provided for program participation

Health Information:
Certain program registrations may request health or medical information to safely support participants at Best Day events. We treat this information as confidential and share it only on a need-to-know basis with staff, volunteers, or service providers involved in program delivery.

Information Collected Automatically
When you visit our site, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date/time of visits
• Referring URLs

This information is used in aggregate to analyze trends, administer the site, and improve user experience. We do not use this data to personally identify visitors.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and understand site usage.

Cookies may be used to:

• Remember user preferences
• Improve site functionality
• Analyze traffic patterns
• Support security features

You may control cookies through your browser settings. Disabling cookies may limit certain site features.

How We Use Your Information
We use collected information to:

• Process donations
• Register volunteers and participants
• Communicate about events and programs
• Send newsletters and updates (with your consent)
• Respond to inquiries
• Improve our website and services
• Comply with legal obligations
• Support fundraising efforts

We do not sell or rent your personal information.

SMS Communications
By opting into SMS messaging through our website or other channels, you agree to receive text messages from Best Day Foundation, which may include:

• Event scheduling updates
• Registration reminders
• Post-event surveys
• Fundraising messages

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Donations and Payment Processing
Online donations are processed through secure third-party payment processors. Best Day Foundation does not store full credit card numbers on our servers.

We use donor information to:

• Process transactions
• Send receipts
• Maintain donor records
• Communicate about our mission (unless you opt out)

Sharing of Information
We may share information in the following limited circumstances:

Service Providers
We may share necessary information with trusted vendors who help us operate the website or deliver services (such as payment processors, email platforms, or event tools). These providers are contractually required to protect your information and use it only for authorized purposes.

Aggregated Data
We may share aggregated, non-identifiable demographic information with partners to better understand our audience.

Legal Requirements
We may disclose information if required by law, court order, or to protect the rights, safety, and integrity of Best Day Foundation and its community.

We do not sell personal information.

Third-Party Links
Our website may contain links to external websites or embedded third-party services. Best Day Foundation is not responsible for the privacy practices of those sites. We encourage users to review the privacy policies of any third-party sites they visit.

Email Newsletters and Communications
If you subscribe to our newsletter or communications, we will use your contact information to send updates about Best Day Foundation.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Emailing info@bestdayfoundation.org

Children’s Privacy (COPPA)
Protecting children’s privacy is extremely important to us.

Our website is not intended to knowingly collect personal information directly from children under 13 without verifiable parental consent. If we learn that we have inadvertently collected personal information from a child under 13 without appropriate consent, we will promptly delete such information.

Parents or guardians who believe their child has provided information may contact us at info@bestdayfoundation.org.

Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including:

• SSL encryption for data transmission
• Restricted access to personal information
• Secure third-party payment processing
• Monitoring by our hosting providers

However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

Your Choices and Rights
You may:

• Opt out of marketing communications
• Request correction of your information
• Request deletion where applicable
• Update your contact details

To make a request, contact us at info@bestdayfoundation.org.

Data Retention
We retain personal information only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal and financial obligations
• Maintain appropriate nonprofit records

Accessibility
Best Day Foundation is committed to digital accessibility. If you have difficulty accessing any part of this Privacy Policy or our website, please contact us and we will provide the information in an alternative format.

Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated policy on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:

Best Day Foundation

Mailing Address:
1140 Annie Olah Crescent
Chesapeake, VA 23322
Email: info@bestdayfoundation.org
Phone: 800-309-2815

Last Updated: February 2026